What our customers say

Laura PoolePositive: Professionalism, Quality, Responsiveness, Value

The team went above and beyond in our recent house sale and purchase. We were constantly updated and our emails were always answered promptly. Professional friendly service.

Jane HuddlestonPositive: Professionalism, Quality, Responsiveness, Value

The whole team are absolutely amazing, I'd go so far as to say faultless. I've worked with everyone in the company and they have the same incredible high standards of customer service backed up with great depth of understanding this industry. Every query is answered and when selling our property they were proactive throughout. I recommend this company to anyone I know looking to buy or sell.

Gavin BallPositive: Professionalism, Quality, Responsiveness, Value

Can't speak highly enough of Houseclub. John and his team are fantastic to deal with. Best estate agents in the area no question.

Joanne HoughtonPositive: Professionalism, Responsiveness, Value

Houseclub sold our house last summer, they were very professional but most of all their very personal customer service is exceptional.

Sally NichollsPositive: Professionalism, Quality, Responsiveness

Our experience with Houseclub couldn’t have been better. We were kept up to date regularly on any movements with our purchase (and sale) and we were very impressed with their exceptional level of service. Sarah and John were particularly instrumental in the process. Would thoroughly recommend!

Laura ArmstrongPositive: Professionalism, Responsiveness

This is the most seamless house sale I’ve had. John and his team are very professional and work incredibly hard to ensure all parties have a trouble free experience in what could be a very stressful time.

Jo ButterworthPositive: Professionalism, Quality, Responsiveness, Value

Nothing is too much for the Houseclub staff. They provide an amazing service and we would highly recommend them.

Michael ByrnePositive: Professionalism, Value

If anyone is looking to sell their house then do not look any further than Houseclub, they are by far streets ahead of their competitors. We have sold our house which is not unusual in this climate however the service and support offered from start to finish is exceptional compared to when I have sold my house before with other agents.

David SwalesPositive: Responsiveness

The agent was very pro-active on the vendors' behalf, contacting us to encourage us to make an offer, and subsequently answering all queries courteously, patiently and promptly - even at night! They served their clients very well by being extremely helpful to us, the buyers.

Kirsty Sterndale-BennettPositive: Professionalism

From start to finish, Houseclub were utterly amazing. John answered all queries immediately despite me sometimes emailing late at night. Alex came to carry out the valuation and was professional and prompt. And Sarah managed all of my questions throughout the process. Communication was excellent and, despite regular queries from the buyers, the Houseclub agents managed it all and made sure the sale stayed on track. I literally can’t thank them enough for the amazing service that they gave.

Adrian CresswellPositive: Professionalism, Quality, Responsiveness, Value

What can I say, they sold my main dwelling after the sale had collapsed resulting in me buying the bottom of the chain, then sold the bottom of the chain for £17k more in 4 days = happy client.

VickiePositive: Professionalism, Quality, Responsiveness, Value

Always had my calls returned and often outside of normal hours. I like that Houseclub don't have one person to sell their service then pass it on to another team and another team once they have secured your custom like most others seem to do. The team at Houseclub are a genuine team and they work together. Without John stepping in to save the sale of our property that our own agent should have been doing, we would not have been able to complete on our sale. He kept up the communication really well, always explained things and made things at his end stress-free. I should have learned by now, don't fall for the sales pitch of other agents when Houseclub can do it all so much better.

Samantha KitchingPositive: Professionalism, Quality, Responsiveness, Value

Sold and bought through Houseclub in late 2020 absolutely fantastic service. Very smooth transition and competitive price. Communication is fantastic, never waited longer than an hour max for a response to any emails, always on the other end of the phone. Would definitely recommend. All staff were so lovely and helpful.

David MarlowPositive: Professionalism, Quality, Responsiveness, Value

Awesome in all respects! Would definitely recommend.

Jessica GrimmittPositive: Professionalism, Quality, Responsiveness, Value

Houseclub were brilliant from start to finish, they made the process of selling our house so easy. They always replied to emails/messages so promptly, they made what can be a stressful process, not stressful at all. Thanks so much.

Matthew JohnsonPositive: Professionalism, Quality, Responsiveness, Value

Houseclub is the leading estate agent in the North West for several key reasons. John Harrison and his colleagues know the market inside out and set achievable expectations. They are the absolute definition of professional and balance the interests of buyers and sellers with aplomb. They are extremely responsive and, in my case, managed to address a number of complex issues with the minimum of fuss. As a seller, I could have asked for no more and was more than happy to pay the bargain fee for their services.

Heather WellsPositive: Responsiveness, Value

John was proactive, always available, helpful and with a friendly touch. Despite the COVID restrictions in place during our purchase, he made sure it went smoothly and I would choose to use and highly recommend Houseclub to anyone selling or purchasing a home.

Helen AshtonPositive: Professionalism, Quality, Responsiveness, Value

We felt the personal touch from Houseclub made the whole experience of selling our house a great experience. They were never too busy to talk to us and nothing was too much trouble. Selling during the pandemic was stressful but John and his team walked us through with professional ease. We would recommend them to all our friends in a heartbeat.

Gavin DarbyPositive: Professionalism, Quality, Responsiveness, Value

Our first experience of selling a house, and Houseclub were fantastic through every single part of the process. We recommend them to anyone who is interested in selling their house.

Carmel WoodheadPositive: Professionalism, Quality, Responsiveness, Value

Me and my partner used Houseclub to sell our house and what an amazing service they provided. My house was sold in less than a week. Thank you to the Houseclub Team.

Michelle HillPositive: Professionalism, Responsiveness

I recommend Houseclub to everyone! The team are fantastic, so on the ball and great to deal with in every respect. I came across them enquiring about a house that had already sold but they consistently updated me on similar properties that became available. When we came to sell our Dads house they were the first people we turned to. They gave us fantastic advice and sold the house within the week. Everyone was a pleasure to deal with and a very efficient yet personable team. After recommending them to my friend they have since sold her house on the very first viewing. As an added bonus there are no hidden costs and their charges are the most reasonable around. They really are a league above all other local agents.

Conrad TaylorPositive: Professionalism, Quality, Responsiveness, Value

There's nothing not to like. They are a great team to deal with. Amazing.

Rosie RogersPositive: Professionalism, Quality, Responsiveness, Value

Very difficult property to sell, but they persevered and were always polite, optimistic and efficient.

Ian MartinPositive: Professionalism, Responsiveness, Value

Incredible service. We thought the whole process would be a nightmare but our agent made everything so easy - absolutely 100% would recommend.

Carol CallanPositive: Professionalism, Responsiveness

Great customer service, used Houseclub a few times now, would recommend & definitely use again. Nothing too much trouble for them.

Glen HopkinsPositive: Professionalism, Quality, Responsiveness, Value

I would highly recommend Houseclub. This is our second house sale with them now and they are just such a great team. 5* all round!

Patrick RabbettPositive: Professionalism, Quality, Responsiveness, Value

I cannot recommend John & the team enough! We had our house up for sale with another local agent and had very little interest. It was up with Houseclub for a week and had seven viewings booked in. It didn’t get as far as the seventh as the second viewer put an offer in and bought it. John’s communication and knowledge throughout the whole process was first class and I couldn’t be happier with the service they provided. Keep doing what you’re doing Houseclub!

Cherry BlairPositive: Professionalism, Quality, Responsiveness, Value

John was great and went above and beyond to help me buy my house . Would recommend. Lucy

Rosemary RogersSeller

I used Houseclub to sell an ex-rental property, so not the easiest sale. However, they were brilliant. Professional, responsive and supportive. Everything you would want in an estate agent and more.

Julian PearsonBuyer

We bought a house through John at Houseclub as we were really impressed with the service he provided in previous purchases. As expected he didn't disappoint, went above and beyond the usual services provided by an estate agent extremely positive, proactive and friendly guiding us through the process and always at the other end of the phone if we needed anything. 5/5 service would 100% recommend and use again.

Fiona BarrettSeller

Received a fantastic service from Houseclub when we sold our slightly awkward property last year. They really went the extra mile, nothing was too much trouble and the service was really professional. Really pleased we used them and would recommend.

Kate LowndesBuyer

I cannot praise them enough! John and Sarah have been proactive, thorough and professional at all times. Highly recommend!!

Hildred WhiteheadSeller

Brilliant service from start to finish, nothing is too much trouble for them. They go above and beyond your expectations. I would recommend Houseclub Ltd. 100% to anyone, you won't be disappointed.

Joanne RushforthSeller

Nothing is too much trouble for John and the team at Houseclub. They sold a property for us recently and kept us updated through each step of the process. We were very impressed with their superb service and have recommended them to other family members who were selling their properties. They were just as happy with the service they received. Would not hesitate to recommend again and would definitely use again!

Denis LawBuyer

As a potential buyer, I have become very impressed with this company's professional standards over the last couple of weeks. They have answered every challenging query in detail and always return calls. I don't normally focus a spotlight on individuals, but will break my own rule by highlighting Sarah's tireless good cheer and positive 'can do' attitude - even when confronted with some complicated requests. I have no hesitation in recommending the Lancaster office.

Rob ClarkeSeller

Can't recommend John Harrison enough. He did more work than the solicitors in getting us moved. He is always in contact.... Evenings and weekends included and is so reliable he puts you at ease and makes a stressful experience much easier.

Alexandra HughesBuyer

I totally agree with the previous review; 1000 stars if possible. We made our first purchase with the help of John and he was fab. Kept us in the loop at every stage, was really responsive to any questions we had; and generally guided us through the process (because as first time buyers, we didn't have a clue what we were doing). As and when we decide to move again, John will be our first call.

Annie SSeller

I would give John 100 stars if I could! From when I started looking to move Houseclub stood out as the best, most efficient and friendly estate agent in Lancaster by miles. As many of the reviews say John is not your normal 9-5 estate agent, he goes out of his way to be helpful and answer any questions. I would recommend anyone looking to sell or buy to use Houseclub as it’s by far the best estate agent in town or possibly the U.K!